OVERVIEW
Hue-S is the interactive channel between the government and citizens in the mobile platform to meet the requirements for Hue becoming a real smart city. It is also regarded as an effective means to report local issues in real time and receive direct responses from relevant authorities.
The smart services platform Hue-S is built according to the Reference Framework of Smart City Platforms described in ITU-T Y.4201 and consist of five functions:
- The acquisition/interconnection functions
- The data/knowledge functions
- The interfacing functions
- The services support functions
- The security and management functions
FEATURES
There are 17 services implemented and integrated into the system. They include:
- Real-time feedback: This is a tool for individuals and organizations to send feedbacks, recommendations on the issues in the society for the governmental departments and agencies to promptly recognize and resolve.
- Notification and warning
- Online public services
- Health records
- SOS: This function is used when citizens are in an urgent or dangerous situation. When a citizen presses this button, an operator will immediately contact him/her and then forward the information to the relevant agencies to help him/her in time.
- Information and Propaganda
- Disease prevention
- Taxi
- Education and training
- Online camera
- The Green Sunday Initiative
- Bluezone
- Transportation
- Tourism services (Updating)
- Environment quality
- Registration for Citizenship card
- Planning Information
KEY RESULTS
- Hue-S is a solution contributing to the innovation of management and operation of governmental agencies. It also increases the interaction between citizens and enterprises with the government and increases their satisfaction rate.
- This is a new solution in communication and propaganda in an active and timely manner. It currently has a high percentage of information recipients.
- The platform created effective coordination and sharing mechanism among agencies by combining the traditional procedures and modern AI applications.
- Effectively monitor news about the locality and government, timely activate the ” Media crisis management” scenarios, prepare the suitable conditions for the provincial communication network to operate.
- All the violations in providing provincial public administration services are monitored effectively using IT applications and AI. This helps to improve the quality of the provincial public services.
RESOURCES
- Official Website – https://huecity.vn/
RELATED POSTS
Back to top