Smart + Connected City Initiative

Smart + Connected City Initiative 570 380 WeGO

OVERVIEW

Implemented in 2016

Project Duration: Ongoing

Funding Source: Government
Project cost: USD 102 million

The KC Streetcar is a streetcar system in downtown Kansas City, Missouri. The KC Streetcar is free to ride, and is envisioned as a beginning to the development of a comprehensive streetcar system for the Kansas City Region. The city hopes to improve the quality of life for citizens as well as attract new residents, businesses and workforce by providing an improved and more efficient travel option.

FEATURES

  • The streetcar is operated by the Kansas City Streetcar Authority, and runs along a 3.5 km (2.2-mile-long) route and makes stops about every two blocks. There are a total of 15 streetcar stops, 13 of which have streetcare shelters and digital kiosks.
  • The KC Streetcars are wheelchair, bike, stroller and “anything with wheels” friendly.

KEY RESULTS

  • It averaged more than 5,800 riders a day through its first 17 months, which is twice the expected daily average of 2,700. In the fall 2017, it surpassed 3 million passenger trips.
  • In a survey conducted in 2017, ninety-seven percent (97%) credited the streetcar with having a positive impact on their business and eighty percent (80%) have experienced a positive change in revenue.
  • As of August 31, 2019, the streetcar has a daily average ridership of 6,448 daily riders, logging over 7 million riders since opening.
  • Among the 13 service-related items rated by streetcar riders, 11 received satisfaction ratings over 90 percent. The highest rated service items were 1)Ease of Use, 2) Reliability of Service, and 3) Condition of Stations. When comparing satisfaction levels on the streetcar to other types of transit (i.e. RideKC Local, MAX, and Express service), streetcar ratings are on average 28 percentage points higher. (source: 2019 RideKC Customer Satisfaction Survey)
  • These projects span the region and will improve the quality of life for citizens throughout Kansas City as well as attract new residents, businesses and workforce by providing an improved and more efficient travel option.

RESOURCES

RELATED POSTS

YEAR Number of Appointments per year
2011-2012 2.3 million
2013 33.5 million
2014 56.9 million
2015 63 million
2016 63.4 million
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