Ubiquitous Integrated Center
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Crime Rate Reduction
Arrests Made since 2009
Region : Asia
National GDP Per Capita (USD) : 32,046 (IMF, 2018)
City Population: 595,644
Year Implemented : 2009
National Gini Index : 31.6 (World Bank, 2012)
Tags : SAFETY GENDER IOT
Technologies Utilized : remote controlled and web-enabled CCTV with number recognition-software, IoT-driven situation room, public safety mobile app
Funding Source : Government Funding
Project Cost : 300,000,000 USD
Project Savings : N/A
Planned Project Duration : Indefinite
KPIs : crime incidence, traffic accidents
Project Context and Overview
Anyang is a city of nearly 600,000 in close proximity to the South Korean capital of Seoul. Given this location, it is a convenient choice for citizens who wish to commute to the capital for work by day and return by night. Therefore, access to transportation and its convenience are key concerns for city officials. Additionally, the city has many young families with children and women who make this the commute late at night. Therefore, crime reduction and safety, especially for these vulnerable groups, was also a high priority for the administration.
In order to accomplish both of these objectives, an ambitious project was taken for an integration of systems in a central command room, dubbed the “Ubiquitous Integrated Center.” Four key areas are monitored by the control center: safety & crime prevention, traffic flow, disasters & calamities, and management of road & facilities. High resolution CCTVs with various types of IoT functions such as license plate recognition and smoke detection were installed and can be remotely controlled in this control center via web. These were installed at high traffic intersections prone to accidents as well as public parks and secluded pedestrian walkways. Additionally, a safety assistant service app was developed, which allows women and young people to register a person they know as a guardian who can watch their route home over GPS and be aware in case the route has changed or if there are delays. Additionally, the user can press an emergency notification button to contact authorities at the control center who can dispatch response personnel.
Project Planning and Implementation
The project commenced in 2009 under the jurisdiction of the municipal government and was implemented in six phases with 66 key intersections chosen for CCTV monitoring and 735 areas for crime prevention CCTVs.
The project is not merely a technological one, as it also involves a huge public awareness and training push. A total of 77 schools and 54,160 students receive annual training in conjunction with the program which includes both safety and crime prevention training as well as CPR. Additionally, voluntary training sessions are open to all citizens, and over 10,575 citizens have taken part in crime and traffic accident safety training.
After the first year of implementation, arrest rates went up by 25.3% thanks to the monitoring of CCTVs. There has been a total of 1,266 arrests made since the center’s implementation in 2009.
The citizens of Anyang certainly feel happier and safer after the opening of the Ubiquitous Integrated Center. The center has received multiple awards and over 2,200 domestic and international visitors visit the center annually to benchmark and learn about Anyang’s successful project.
Recommendations for Transfer
A key prerequisite for such a project is that Korea already has a cultural environment and legal precedent that such a large-scale deployment of cameras was both admissible and accepted without significant complaint from citizens. In places like the European Union, such projects face far more complications. This is not to say that such a project would not be possible, but it may require significantly more legislative groundwork in order to transfer successfully. Citizen engagement and awareness are key to citizen acceptance and public outreach campaigns would be strongly advisable prior to implementation.
Another context unique to Korea is the nation’s compulsory military service for young men, many of whom are assigned to the police force. This greatly boosts the human resources capabilities for the police force of Anyang and, in conjunction with the Ubiquitous Integrated Center, can allow for extremely rapid response times to crimes. Finally, the high speed internet infrastructure is some of the fastest in the world and capable of handling large amount of data.
One preparation to ensure success of the program was the careful integration and silo-breaking which needed to take place among the various city and national institutions as well as the private sector in order for them to coordinate on their roles in the Ubiquitous Integrated Center. This included not just obvious stakeholders like the police, fire departments, and military, but also public transportation entities and news agencies to name a few. Again, internal communication and outreach among departments was a prerequisite to implementation. The synergy created by doing this project in conjunction with citizen education programs was also a significant factor in its success.
Figures and Images