WeGO-TM Forum
Smart City Maturity & Benchmarking Model
Smart City Maturity & Benchmarking Model

WeGO, in collaboration with its partner, TM Forum, is proud to introduce the Smart City Maturity and Benchmark Model.
This complimentary model is designed to help WeGO member cities measure and benchmark their development as a smart city through an end-to-end holistic view across city agencies and departments.
The Smart City Maturity and Benchmark Model has been designed to capture the key aspects of a city’s transformation journey to become a smarter city.
A smart city is characterized by a high level of community and citizen engagement, by making the city attractive for businesses and by efficient and sustainable city operations.
The model is inspired by the Customer Lifecycle and the Framework business model, providing a structured and practical approach to creating this best practice.